What We Do

CREATIVEMINES specializes in helping clients achieve their goals by applying our expertise in Human Computer Interaction and Usability to the WEB.

CREATIVEMINES evaluates, delivers or helps you create the Web Interface that will shape your product or message to be useful, efficient, easy to use, easy and quick to learn, satisfactory to the user's needs and unique in terms of user experience.
This will increase your customer satisfaction and help you beat the competition and increase your profits and market share.

CREATIVEMINES offers a set of customized services that analyze usability issues and deliver innovative and effective solutions.

For a system to be performing, not only the technical component should be optimized, but also the human component. CREATIVEMINES optimizes the way users use technology by engineering smart and effective user interfaces that translate business goals and technological capabilities into user benefits. This optimizes the performance and efficiency of the overall system and helps you meet your goals.

We translate this vision into tangible advantages for your company:

• Sustained customer acquisition, satisfaction and loyalty
  
• Competitive advantage and stronger brand equity
  
• Increase in profits and market share
  
• Lowering of expenditures on technical support, changes, documentation and training
  
• Consistent increase in employee productivity
  
• Lowering of long term development costs and development time
  

  Process Analysis & Design:
  

  We help integrate the usability activities into your development cycle. We optimize the communication between the different players during the development cycle. We also analyze the workflow in order to optimize or design software solutions that are better adapted to the users/employees.

  Usability Goals Definition:
  

  We define the users and the task specifications. Knowing the objective, the constraints, the user and the task, we determine the usability goals. These goals are tested during the process to measure whether they are being met.

  User and Requirements Analysis:
  

  We use an effective method for user analysis that can be extended to include all functional requirements. We also develop a clear definition of the user cases, the user strategies and mental models, as well as the best suited architecture and navigation styles.
  

  Web Interface Design and Web Interface Style Guides:
  

  We design any type of interface and interaction (Internet site design, intranet site design, Web applications design, software applications interface design, or any other type of interfaces). We help you write style guides that are adapted to your needs.

  The sites featured in our gallery are recently completed projects by CreativeMines.  We currently have many other websites in development that will be added upon their completion.

  We have managed projects for various Universities, NOP, Federal and Provincial Ministries, Manufacturing, Research and Development Firms, Think Tanks, Investment Companies, Federal and Provincial Ministries, Lifestyle/Digital City sites, The Travel Industry, Product/Consumer sites, Justice and Correctional Departments, as well as Foreign Consulates 

  Usability Evaluation and Testing:
  

  We conduct expert reviews based on usability models and guidelines, and testing. We submit a detailed document that highlights the usability and design issues and recommendations to enhance the user interface.

  Accessibility Evaluation:
  

  We can review your web site for compliance with existing accessibility guidelines, such as the W3C's WCAG or specific federal, provincial or state guidelines that require accessibility to people with disabilities.

  Security Audit:
  

  Website Forensics offers services that help you with security and privacy issues. 

If you are unsure as to what type of website you are interested or the design, we will develop a design that best suits your current marketing efforts and that will reflect your company's identity.